After reviewing our process, if you feel ready to submit a complaint against a chiropractor, you must complete the following form. The Alberta College and Association of Chiropractors (ACAC) will accept complaints only via our reporting form, as it ensures that we begin with the information we require.
When you have completed the Complaint Reporting Form, including the Authorization of Release of Information, sign and date them. Attach copies of any documentation to support your complaint. Do not submit originals of your supporting documents. Ensure you keep a copy of your submission for your records.
Mail your completed complaint forms to:
Alberta College and Association of Chiropractors
Attn: Complaints Director
11203 70 St NW
Edmonton AB T5B 1T1
When the ACAC receives your complaint, the Complaints Director will review it and determine how to proceed based on options outlined in the Health Professions Act.
- We are unable to accept verbal, faxed, or emailed complaints, as we require original signatures.
- A complaint form that does not contain your first and last name, phone number, a couriering address, and original signature cannot be processed.
- Anonymous complaints are not accepted.
Dr. Thomas Smith
Deputy Registrar and Compliance Officer
*Note: Email cannot be used to file a complaint.