Share Your Concerns

Sometimes concerns can arise about a chiropractor or their clinic staff. In some cases, those concerns can be addressed through candid conversation between patients and their chiropractor.

However, there are also cases in which patient care is seriously and negatively impacted. If you find yourself in such a position, we invite you to contact the ACAC’s Complaints Director to discuss your concern. The Alberta College and Association of Chiropractors takes complaints very seriously and are committed to our mandate of protection of the public.

To learn more about the formal complaints process, submit a complaint or have further questions about complaints and concerns, please refer to the navigation bar on the left.

At the ACAC, we favour an educational, coaching approach when we receive complaints. However, we recognize that there are cases in which discipline is necessary.

We take our regulatory responsibilities seriously. Some concerns, especially those about unprofessional conduct, may require the Complaints Director to open a formal complaint.

Contact

Dr. Thomas Smith
Complaints Director
P 780-420-0932
complaintsdirector@albertachiro.com*

*Note: Email cannot be used to file a complaint.